Ultimate i-track including Landlord & Tenant Account Information Section

Letultimate.com has invested highly in the technology that they both use and provide to their customers. Ultimate i-track is a unique and powerful system which is used by Letultimate.com as their main estate and letting agency system. In addition to this customer’s of Letultimate.com are provided with their own on line account access so they can review their account on line, 24 hours a day, 7 days a week.

Ultimate itrack – A unique system available to our customers

Ultimate i-track is a system which was built bespoke for both Letultimate.com and Sellultimate.com. This system offers many great features, benefits and functionality as the whole concept to design the system was taken from what our customers would like to complete on line, the information that they would like to view. In addition to this a large amount of the creation of itrack derived from the business owners by drawing on their own experiences and implementing what information they would like to access on line.

You will not find another system the same as itrack on the Estate and Letting Agency market as this is unique to our business and has been devised with our customer’s needs and requirements in mind.

Extensive Research

When Letultimate.com completed extensive research among its client base it was identified that the majority of customers did not have a good relationship with their current estate agency provider. The main reason that customers were dissatisfied with their current agent was the lack of communication that was offered to them. Most customers reported that when trying to contact their current agent either the person they needed to speak to was busy or unavailable. In addition to this when customers left messages with estate agents no one returned their call which left the customer feeling in the dark. This would then take up more of your time if you have to continuously chase your agent to have a simple query resolved or answered.

An overview on Ultimate i-track Residential Sales & Lettings System

Key Features and Benefits of Ultimate itrack

Using Ultimate itrack is very straightforward and the full system has been designed to be user friendly so you don’t have to be a computer expert to use it. What’s even better is the fact that you can access Ultimate itrack anywhere in the world, providing that you have internet access in the country that you are in. Letultimate.com has listed some of the key features and benefits that itrack can offer you:

If you have more than one property registered with either Letultimate.com or Sellultimate.com then you only need one log in which consists of a username and password. If you have more than one property registered with us then multiple properties will be available for you to view on the ONE ACCOUNT. When accessing itrack it will list the relevant properties that you have registered with us. You can then select the relevant property that you wish to view the data on.
First and foremost itrack provides you with Landlords on Line Digital Banking. Under the statement section of itrack you can review a financial statement of all rents received, payments made to you, any charges applied to your account and your operating account balance. You can choose to view this statement in various formats by using the filter option available to view certain and specific charges.
Under the produce invoice / statement section you have the option to create an official invoice or statement based on the financial data that is available on your on line statement. When you select this option an official document will be produced which will detail all charges on your account in a PDF formatted invoice or statement. This document can then be used for Tax or Accountancy purposes when completing your tax return relating to your property or property portfolio.
Under the reconcile account section you can click a button which will fully reconcile your on line account with all of the charges that have been applied. This will provide you with a summary and reconciliation balance. This function will detail when your tenancy started which in turn would calculate the expected rental that should of, been received on your account. Then the system will list any charges that have been applied to your account such as management charges, admin fees, maintenance charges and or any other category that is a charge. Then the system will calculate the amount of payments that have been made to you. When the calculations are complete you will then be provided with a reconciliation balance. The reconciliation balance will identify if your account is at a zero balance which confirms that there are no payments outstanding to you or it will display a balance due. If a balance is quoted then this could be down to the fact that we have not received your tenant current rental payment at the time the reconciliation function was utilised. If this is the case then the reconciliation balance might equal the equivalent of your current rental rate.
Under the Property Details Section you can view your property account number, Letting property address, rental rate, tenants payment date, tenancy start date, confirmation of your management fee if applicable, gas safety expiry date, metre readings taken when your tenant moved in.
Under the Property Resources section you can view a hard copy of your tenancy agreement that is in place, view your gas safety certificate, view your EPC, or view any hard copy documents that may be uploaded to your account.
Under the digital banking payments section you can view details of the bank account that we will transfer your rental payments to and the bank provider name.
Under the Loyalty Card Section you can view details of your loyalty card membership including details of the date the card was issued and the current expiry date.
Under the, your messages received section you can view any messages which are sent to you by either Letultimate.com or Sellultimate.com. Any messages submitted are stored on your account so you can refer back to them at any time.
Under the send a message section you are able to submit a message to Letultimate.com or Sellultimate.com. Again this data will be stored on your on line account so you can refer back to them at any time.
Under the quotations section you are able to view quotations that we have provided to you with the option to accept or reject a quotation that is offered. If you accept a quotation and this will be displayed as accepted and you will receive an email confirming the quotation details of what you have agreed to.
Under the feedback section you are able to view feedback received on any viewings that you have had. Feedback is normally obtained the working day after the viewing has taken place so you do not have to chase for feedback as it will be provided to you on line and in detail.
Under the bulletin section you can view any important bulletin information that Letultimate.com or Sellultimate.com wish to communicate to their customer’s such as important changes, information or current promotional offers.
Under the general and payment date information you can view the full process regarding payments made to our customer’s and timescales involved.
Under the Your Management Contract, if applicable to the service you are using you can view your current management contract that is in place for the service that you are using.
Letultimate.com are continuously improving the on line services that itrack can offer our customer’s. You can view any of the new services that we implement when they go live on your account. Letultimate.com will advise all of our customer’s when a new service is available by contacting them via the on line bulletin section of itrack.