When a New Letting Completes

On the day your tenant moves into the property they will sign the all important and legally binding tenancy agreement which will witnessed at the time signatures are obtained.

In addition to this meter readings will be obtained at the property which the tenant will also agree with what we have documented on the relevant form. This data will also be uploaded onto your on line account so there is always a record of this should a query arise in the future.

Your tenant will be provided with a welcome letter from Letultimate.com. If your property is under one of our property management services then your tenant will be provided with our agencies contact details. If you have utilised the tenant finder service then your own contact details will be provided with the tenant for their point of contact should they need to speak to you at any point during the tenancy term.

Your tenant will also be provided with a standing order form to enable them to set up their rent account payments with their nominated bank provider. If you have utilised the tenant finder service then your own bank details will be quoted on the standing order form.

As we obtain the relevant meter readings for the mains services Letultimate.com will inform the utility companies on your behalf that a new tenant has moved into the property. We also clearly advise the tenant that it is also their responsibility to ensure that all utility bills have been transferred into their own name and they are actively paying the bills that they receive. This service also includes informing the relevant council tax office that a new tenant has moved into the property,

Once a letting has completed and the tenant has moved in successfully Letultimate.com will then send the completed file to our processing team so any monies due can be paid out to the landlord. Payments are made to the nominated bank account details that would of been provided to us by the landlord prior to the letting completing.

If you are under property management then the first payment will be the balance due, once any administration fees and management charges have been deducted. The balance and payment information can be viewed on your on line itrack account. Then future payments will be made at the rental rate minus any management charges and or any further charges that will be applied to your account for the likes of property maintenance, if applicable.

If you have utilised our tenant finder service only then the payment sent to you would be the rental rate minus the administration charge for arranging the letting. Then future payments will be made to you direct from your tenant by standing order.

If you are using property management services with Letulitmate.com then you on line itrack account will be fully created and completed when the letting has completed. When we have finalised your itrack account we will email you a username and password so you can access this service and view your property related transactions and any associated documents relevant to the letting, itrack will provide you with a financial statement on line as this is updated in real time moving forward for your property and financial transactions.

When your tenant provides us with required notice should they wish to vacate we will contact you in the first instance to advise on this. Letultimate.com recommend that your property is re-advertised without delay so an alternative tenant can be sourced without delay. In normal circumstances Letultimate.com would aim to have a new tenant moving into the property as the current one is moving out so there is no break in the payments that we make to you. In the majority of cases this can be achieved providing that the property is marketed as soon as the tenant has provided notice.

If you have utilised the introduction / tenant finder service and your tenant provides you with the required notice then please contact us if you wish Letultimate.com to remarket your property to let. 

If you have a query regarding when a new letting completes that has not been answered with this section of the website then please contact us to discuss your enquiry. You can also send an enquiry to us on line by using the contact us feature displayed at the top right hand corner of this page.